About Marley Spoon
Founded in 2014, Marley Spoon is a global meal kit delivery company operating in Australia, the US, and Europe. The company delivers fresh, high-quality ingredients and chef-designed recipes, making home cooking simple and sustainable.
With 45+ recipes weekly, Marley Spoon caters to various dietary preferences while minimising food waste through a made-to-order supply chain. Their commitment to quality, convenience, and sustainability continues to reshape how people cook at home.
The challenges of a growing supply chain
As a global meal kit provider, Marley Spoon offers a vast selection of ingredients and recipes, catering to diverse customer preferences while maintaining high standards of quality and sustainability. Managing over 200 suppliers across a complex supply chain required meticulous oversight—from sourcing fresh ingredients to ensuring supplier compliance.
However, relying on manual processes and spreadsheets for supplier approvals and compliance tracking became a growing challenge, leading to data inconsistencies, inefficiencies, and limited visibility. To continue delivering variety, quality, and sustainable sourcing at scale, Marley Spoon needed a centralised, digital supplier management solution.
Marley Spoon partnered with Foods Connected to automate compliance tracking, enhance collaboration, and improve decision-making.
The hidden costs of manual supplier management
Before implementing Foods Connected, Marley Spoon relied on spreadsheets and manual document tracking to manage supplier approvals and compliance data. While this approach offered some level of control, it presented significant challenges:
- Time-consuming processes: manual approvals and compliance tracking slowed down supplier onboarding and data validation.
- Risk of data errors: spreadsheets left room for duplication, outdated information, and human error.
- Lack of real-time Insights: procurement and compliance teams struggled with limited visibility into supplier performance and risk assessments.
With these inefficiencies impacting supply chain operations, Marley Spoon needed a smart, automated supplier management solution to streamline workflows and improve compliance monitoring.
How Marley Spoon upgraded their Supplier Management
By implementing Foods Connected’s Supplier Manager tool, Marley Spoon transformed its approach to supplier management, gaining a single source of truth for all supplier-related data. The system enabled:
- Automated compliance monitoring: eliminating the need for manual tracking and follow-ups by automatically alerting suppliers to update expiring documents.
- Custom supplier compliance requirements: Marley Spoon now sets specific compliance rules, ensuring all supplier data meets internal and regulatory standards.
- Centralised data: All supplier documents, approvals, and performance records are stored in one easy-to-access platform.
- Supplier mapping & risk tracking: a visual tool allows Marley Spoon to track suppliers geographically, identifying potential supply chain risks.
- Activity overview & audit trails: Real-time logs provide clear accountability, ensuring data integrity and transparency.
"Turning to a digital supply chain solution has helped Marley Spoon to document, review and improve all our supplier data and performance, enabling efficient and effective decision making based on real time data" — Simon Rose, Head of Purchasing & Inventory at Marley Spoon
Results: less admin, more accuracy
The transition from spreadsheets to a fully automated supplier management system has delivered measurable benefits for Marley Spoon:
💰 £145 annual savings per supplier
⏳ 5.5 hours saved per supplier annually
📉 64% annual saving
With a single source of truth, Marley Spoon has eliminated the risk of data duplication and human error. The activity overview feature enhances accountability and clarity across teams, ensuring all supplier performance data remains accurate and up to date.
Key improvements include:
- Improved data integrity & accuracy – eliminating spreadsheets reduced errors and inconsistencies.
- Time-saving & efficiency gains – automating compliance tracking saved hours of manual work per supplier.
- Better decision-making with real-time insights – teams can now access accurate supplier performance data before making key decisions.
Smarter Supplier Management = a competitive advantage.
By adopting Foods Connected’s Supplier Manager tool, Marley Spoon has streamlined supplier approvals, compliance tracking, and data management, making its procurement process faster, more accurate, and risk-free.
As food businesses continue to navigate supply chain challenges and regulatory pressures, adopting smart, digital supplier management tools is no longer an option—it’s a necessity.
If you'd like to discover more about how Marley Spoon transformed their supplier management, you can get your own copy of the full case study here.
