--- title: "Case study: how Hilton Foods Holland strengthened supplier management" description: Explore Hilton Foods Holland’s move from spreadsheets to smarter supplier management and real-time decision-making. image: https://blog.foodsconnected.com/hubfs/people_hero-banner_1790x890.jpg --- [CAREERS](https://www-dev.foodsconnected.com/careers/) [REGISTER](https://app.foodsconnected.com/Register.aspx) [YOUR ACCOUNT](https://app.foodsconnected.com/idsrv/login?ReturnUrl=%2Fidsrv%2Fconnect%2Fauthorize%3Fredirect_uri%3Dhttps%253A%252F%252Fapp.foodsconnected.com%252FLoginRedirect.aspx%26client_id%3Dcore%26response_type%3Dcode%26scope%3Dcore%2520connected_api%2520offline_access%2520analytics_manager%26code_challenge_method%3DS256%26code_challenge%3Dy6zXsYnI20T4Zzc_s7HmDAt7OlhL2zujgcEkoUtd7sA%26state%3Dwomypx52%26prompt%3D) [![fc-logo](https://blog.foodsconnected.com/hubfs/Support%20site/fc-logo.svg "fc-logo")](http://foodsconnected.com) - [Our Solutions](https://www.foodsconnected.com/solutions/) - [Food Compliance Software](https://www.foodsconnected.com/solutions/compliance-management-software/) - [Safety Audits & Quality Management](https://www.foodsconnected.com/solutions/safety-and-quality-management-software/) - [Food Procurement Management Software](https://www.foodsconnected.com/solutions/procurement-supply-chain/) - [Food Specifications & NPD](https://www.foodsconnected.com/solutions/specifications-and-npd-software/) - [CSR & Supply Chain Sustainability](https://www.foodsconnected.com/solutions/csr-management-software/) - [Food Traceability Software](https://www.foodsconnected.com/solutions/food-traceability-software/) - [Reporting & Analytics](https://www.foodsconnected.com/solutions/food-software-reporting-tool/) - [HACCP Management Software](https://www.foodsconnected.com/solutions/haccp-software/) - [Meat Processing Software Solution](https://www.foodsconnected.com/solutions/meat-processing-software/) - [Our Services](https://www.foodsconnected.com/our-services/) - [Sectors](https://www.foodsconnected.com/sectors/) - [About Us](https://www.foodsconnected.com/about-us/) - [Blog](https://blog.foodsconnected.com/?_gl=1*8p51p6*_gcl_au*NTI1NDc4NjczLjE3MzM3ODU3ODc.*_ga*MjE3OTA1Njg4LjE3MzM3ODU3ODU.*_ga_X4TZRQCH9W*MTczNjk0MTQ5NC45LjEuMTczNjk0MjY3NC41MS4wLjA.) - [Resources](https://www.foodsconnected.com/resources/) - [Support](https://support.foodsconnected.com/support/home?_gl=1*hrp5ae*_gcl_au*NTI1NDc4NjczLjE3MzM3ODU3ODc.*_ga*MjE3OTA1Njg4LjE3MzM3ODU3ODU.*_ga_X4TZRQCH9W*MTczNjk0MTQ5NC45LjEuMTczNjk0MjY4OC4zNy4wLjA.) [Request a Demo](https://www.foodsconnected.com/request-a-demo) ![Case study: how Hilton Foods Holland strengthened supplier management](https://blog.foodsconnected.com/hubfs/people_hero-banner_1790x890.jpg) [Supply Chain Management](https://blog.foodsconnected.com/tag/supply-chain-management) [Procurement](https://blog.foodsconnected.com/tag/procurement) [Case Study](https://blog.foodsconnected.com/tag/case-study) # Case study: how Hilton Foods Holland strengthened supplier management By [Caitlin Arthurs](https://blog.foodsconnected.com/author/caitlin-arthurs) 11/08/2025 [Back](https://blog.foodsconnected.com) Case study: how Hilton Foods Holland strengthened supplier management Share [mailto:?subject=Check%20out%20https://blog.foodsconnected.com/case-study-how-hilton-foods-holland-strengthened-supplier-management%20&body=Check%20out%20https://blog.foodsconnected.com/case-study-how-hilton-foods-holland-strengthened-supplier-management&media=https://4895550.fs1.hubspotusercontent-na1.net/hubfs/4895550/people_hero-banner_1790x890.jpg](mailto:?subject=Check%20out%20https://blog.foodsconnected.com/case-study-how-hilton-foods-holland-strengthened-supplier-management%20&body=Check%20out%20https://blog.foodsconnected.com/case-study-how-hilton-foods-holland-strengthened-supplier-management&media=https://4895550.fs1.hubspotusercontent-na1.net/hubfs/4895550/people_hero-banner_1790x890.jpg) [Back to main blog](https://blog.foodsconnected.com) Share [mailto:?subject=Check%20out%20https://blog.foodsconnected.com/case-study-how-hilton-foods-holland-strengthened-supplier-management%20&body=Check%20out%20https://blog.foodsconnected.com/case-study-how-hilton-foods-holland-strengthened-supplier-management&media=https://4895550.fs1.hubspotusercontent-na1.net/hubfs/4895550/people_hero-banner_1790x890.jpg](mailto:?subject=Check%20out%20https://blog.foodsconnected.com/case-study-how-hilton-foods-holland-strengthened-supplier-management%20&body=Check%20out%20https://blog.foodsconnected.com/case-study-how-hilton-foods-holland-strengthened-supplier-management&media=https://4895550.fs1.hubspotusercontent-na1.net/hubfs/4895550/people_hero-banner_1790x890.jpg) In the fast-paced, highly regulated world of protein manufacturing, procurement teams are under pressure to act quickly — without compromising on quality or compliance. Here’s how Hilton Foods Holland addressed the challenge by digitising their operations with Foods Connected. ## About Hilton Food Group [Hilton Foods Holland](https://www.hiltonfoods.com/where-we-operate/netherlands/hilton-foods-holland/)is part of the wider Hilton Food Group – a leading international food packaging and supply chain business. Based in the Netherlands, the Holland division supplies high-quality meat and seafood products to major retailers across Europe. Operating in a highly regulated and fast-moving environment, Hilton Foods Holland (HFH) is known for its strong commitment to food safety, innovation, and supplier collaboration. At Hilton Foods Holland,  managing supplier relationships and procurement activities was becoming increasingly challenging. With complex supplier networks and multiple touchpoints, manual processes were creating visibility gaps and slowing the team's ability to respond effectively to issues ## **Managing procurement with spreadsheets wasn’t sustainable** Before introducing Foods Connected, Hilton Foods Holland were [managing procurement](https://blog.foodsconnected.com/food-industry-procurement-boosting-your-bottom-line-through-strategic-sourcing) using spreadsheets, emails, and siloed systems. The fragmented nature of this setup made it hard to access accurate data, track supplier performance, or respond quickly to issues. The procurement team faced difficulties including: - Limited visibility across the supply chain - Inconsistent and manually updated documentation - Delayed responses to quality and compliance issues - Increased risk due to lack of centralised data With more suppliers, more products, and increasing compliance requirements, it was clear that manual processes were no longer fit for purpose. ## A connected approach to supplier and procurement management Hilton Foods Holland turned to Foods Connected to [streamline and digitise their procurement operations](https://www.foodsconnected.com/). The team adopted a suite of tools designed to improve visibility, collaboration, and control across the supply chain. These included: - **Supplier Manager:** A centralised hub for up-to-date supplier data and documentation, enabling consistent oversight and faster issue resolution.  - **Product Check Manager:** Real-time tracking of quality issues and rejections at intake, ensuring immediate visibility and faster corrective action.  - **Product Development:** Configurable, stage-gated workflows that streamline innovation and hold teams accountable at every step.  - **Strategic Purchasing:** Open-book costing models that provide transparency on yield pricing and negotiation terms, ensuring optimal value for compliant products.  A centralised hub for up-to-date supplier data and documentation, enabling consistent oversight and faster issue resolution.  Together, these tools helped HFH standardise workflows, automate key admin tasks, and provide a single source of truth for procurement activity. ## Driving visibility, collaboration and faster decisions The impact of the changes was clear. With one connected system in place, Hilton Foods Holland gained: - [Full visibility](https://blog.foodsconnected.com/supply-chain-transparency-the-ultimate-guide)across their supply chain - Better communication and accountability across teams - Reduced admin through digital workflows and automated reminders - Improved audit readiness with centralised, real-time data With more accurate data and clearer oversight, the procurement team can now make faster, more informed decisions — while continuously improving how they manage supplier performance and risk. If you'd like to discover more about how Hilton Foods Holland transformed their procurement supplier management you can get your own copy of [the full case study here.](https://marketing.foodsconnected.com/foods-connected-x-hilton-foods-holland) --- Want to learn how we can help transform your processes? Click below to book a free demo and chat with one of our team. [![supply-chain-resilience-blog-demo-cta](https://no-cache.hubspot.com/cta/default/4895550/interactive-187160044143.png)](https://blog.foodsconnected.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKPNQBxiAqTAXFedDTXZcewhC4unCnAMPGedBTPlZYniTwNzMtqy4sMY1fPqtYk5tKKuCGC92wbrvWz8%2BbgrSiZagFqkTjkaWifpeR%2BCMviNnhvHQqJCSDPeWzqa5znwiGKFZxX6mexNupPTIGjxOwW6JEsv2ASFwlSYh%2FkP6rOSrWk7BqfTdzjd9XrHdb7MQQ%3D&webInteractiveContentId=187160044143&portalId=4895550) ![Caitlin Arthurs](https://3067823.fs1.hubspotusercontent-na1.net/hubfs/3067823/author.png) ###### Caitlin Arthurs Caitlin Arthurs is a Marketing Executive at Foods Connected, specialising in content creation, SEO, and digital strategy. She works closely with industry experts to produce insightful articles, case studies, and resources that help food businesses optimise their operations and stay ahead of regulatory changes. When she’s not crafting content, Caitlin enjoys graphic design, travelling, and spending time with her golden retriever, Spencer. 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All rights reserved. - - - - ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "alternativeHeadline" : "How Hilton Foods Holland transformed supplier management through digitisation, automation and improved visibility", "articleSection" : [ "Supplier Management", "Compliance", "Digital Transformation", "Case Study" ], "author" : { "@type" : "Person", "name" : "Greer McNally" }, "dateModified" : "2024-12-03T00:00:00+00:00", "datePublished" : "2024-12-03T00:00:00+00:00", "description" : "This case study explores how Hilton Foods Holland strengthened its supplier management processes by digitising documentation, standardising approval workflows, centralising compliance data and improving real-time visibility using Foods Connected.", "headline" : "Case Study: How Hilton Foods Holland strengthened supplier management", "image" : "https://blog.foodsconnected.com/hubfs/Blog%20Imagery%20(PI%20Automated)/Blog%20Headers/Case%20Study_%20How%20Hilton%20Foods%20Holland%20strengthened%20supplier%20management.png", "keywords" : [ "Hilton Foods Holland", "supplier management", "supplier compliance digitisation", "digital supplier onboarding", "automated supplier workflows", "food industry compliance", "real-time supplier visibility", "supply chain documentation management", "Foods Connected case study", "supplier approval systems" ], "mainEntityOfPage" : { "@id" : "https://blog.foodsconnected.com/case-study-how-hilton-foods-holland-strengthened-supplier-management", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.foodsconnected.com/hubfs/Imported%20images/footer-logo-1.svg" }, "name" : "Foods Connected" }, "url" : "https://blog.foodsconnected.com/case-study-how-hilton-foods-holland-strengthened-supplier-management" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Hilton Foods Holland faced challenges such as manual document collection, inconsistent approval workflows, difficulty tracking supplier status and limited visibility of compliance across categories. These inefficiencies led to slow onboarding and higher risk of missing documentation." }, "name" : "What challenges was Hilton Foods Holland facing in supplier management?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Digitisation replaced email-based onboarding with automated workflows and a centralised portal for suppliers to upload documentation. This reduced admin tasks, improved visibility and ensured consistent, standardised approvals across teams." }, "name" : "How did digitisation help Hilton Foods Holland improve supplier onboarding?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Real-time dashboards allow teams to instantly see which suppliers are compliant, which documents are missing or expiring and where actions are outstanding. This helps prevent disruptions and ensures teams are always working with accurate compliance information." }, "name" : "How does real-time visibility improve supplier compliance?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Digital tools significantly reduced administrative workload by automating reminders, eliminating unnecessary emails and standardising document collection. Teams could manage suppliers faster and focus more on risk management rather than manual admin." }, "name" : "What impact did digital supplier management have on efficiency?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "A unified digital system ensured every supplier followed the same approval process, uploaded required documents in standard formats and met consistent compliance criteria. This improved comparability, governance and audit readiness." }, "name" : "How did the new system improve consistency across suppliers?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Digital systems minimise human error, flag missing documents automatically, support faster corrective actions and provide clear audit trails. This strengthens compliance, reduces supply chain risk and ensures full traceability of supplier information." }, "name" : "How can digitised supplier management reduce risk?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Foods Connected provides automated onboarding workflows, centralised supplier data, document tracking, performance dashboards and configurable approval processes. These tools help businesses accelerate supplier onboarding, reduce risk and maintain compliance at scale." }, "name" : "How does Foods Connected support supplier management for businesses like Hilton Foods Holland?" } ] } ```